Urgent Situation Contacts
For emergency situations dial 111 or 999 but if you are facing an urgent situation like a disruption in care services or have a concern about safety, the information and links below will help you contact the right service for assistance.
Non-urgent advice: Dorset
If the person you care for lives in Dorset contact:
Normal Working Hours Tel: 01305 221016
Email: adultaccess@dorsetcouncil.gov.uk
Out of hours contact 01305 221000.
Out of hours contact is for urgent enquiries only (where it cannot wait until the next working day and is in relation to a person with social care needs), where there is a risk to the person themselves or others, without an immediate response.
Non-urgent advice: BCP
If the person you care for lives in Bournemouth, Christchurch and Poole contact:
MASH (Multi Agency Safeguarding Hub)Bournemouth, Christchurch and Poole (BCP) Children’s ServicesEmergency Services BuildingWimborne RoadPoole BH15 2BP
First Response & MASH – 01202 123334
Non-urgent advice: BCP Children's Social Care
Single point of contact for safeguarding concerns
BCP First Response Hub 01202 123 334.
Out of hours service on 01202 738 256: